Working with the Senior Housing Specialist, Director of Residential Services, and the residential housing team, the Bilingual Housing Advocate will provide direct services and programming to Transitional Housing (TH) and Safe Home (SH) clients. The Advocate will also work to coordinate outreach efforts to the Latina community in Providence and northern Rhode Island, and they will assist with Sojourner House’s shelter for victims of human trafficking.
Principal Job Duties:
Provide individual case management services to residential clients and their children. This includes weekly 1:1 meetings, regular phone check-ins, and periodic visits to their apartment (if they are transitional housing clients). Develop action plans with clients that outline goals related to obtaining education, employment, child care, and permanent housing. Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.
Answer phone calls, conduct intakes of new clients, and provide referrals and information to potential residential clients.
Assist the residential team to develop and implement programming to benefit women in our residential program. At a minimum, the Advocate will facilitate 1-2 support groups, meetings, or programs per week that will benefit residential clients who speak Spanish as their primary language. The Advocate will regularly assess the needs of Sojourner House’s residential clients and offer programs reflective of those needs.
Provide all residents of the program with the support and assistance they need, including: emotional support, education on domestic violence, and assistance adjusting to their new environment.
Support residential clients with help to secure basic needs: food, clothing, safety, transportation, education, etc.
Monitor and implement residential policies, and ensure that residents follow these rules and procedures by creating an environment of trust and community.
Assist residential clients with applying for permanent housing, and become familiar with permanent housing programs at Sojourner House and in the larger community.
Complete data entry and submit necessary reports as required for grant compliance.
Assist in the maintenance of the facilities as needed by encouraging residents to participate and reporting any issues to the Senior Housing Specialist or Director of Residential Services.
Coordinate the collection and use of donated items.
Stay abreast of RI community housing issues by building and maintaining relationships with housing and social service agencies in northern Rhode Island and throughout the state.
Coordinate outreach to the Latina community in Providence and northern Rhode Island to provide information to individuals who could benefit from Sojourner House’s residential program. Work with other Sojourner House staff to effectively reach potential clients.
At the earliest training, participate in the Dept. of Health certification training in order to become a Qualified Professional Test Counselor (QPTC) in order to administer oral HIV tests.
Prepare and deliver community presentations in northern Rhode Island on issues related to domestic and sexual violence and housing when requested.
Support Sojourner House’s philosophy of client empowerment and respect for individual choices.
Perform other duties as requested by the Senior Housing Manager, Director of Residential Services, or Executive Director.
Education: Bachelor’s Degree preferred
Experience and Special Skills:
A minimum of two to three years' experience in human or social services
Familiarity with domestic violence and/or general women’s issues
Must be organized and demonstrate superior leadership skills
Fluency in Spanish (written and oral) is required.
Computer literacy (Word, Excel, and general Internet skills)
Familiarity working with individuals from different cultures and backgrounds
Experience developing and delivering community presentations
A demonstrated familiarity with LGBTQ, HIV/AIDS, mental health, and/or substance abuse populations
Comfortable working as an individual and in teams
Familiarity with social service services in Rhode Island
Ability to work an irregular work schedule (subject to change): Tuesday through Saturday, including one late shift (days off will be on Sunday and Monday)
Ability to periodically be on-call for off-hours emergency calls and situations
Applicant must pass BCI check.
Position is full time (37.5 hours per week)
Applicants will be eligible for benefits, including health insurance, dental insurance, accrual of leave time, and a 401(k) plan.
Job Location: Northern Rhode Island
Reports to: Senior Housing Specialist
Rate of Pay: $16 to $17 an hour, depending on experience
Send a resume, cover letter, and 2-3 references to Adelaide Downham at firstname.lastname@example.org with subject line “Bilingual Housing Advocate.”
No phone calls, please. Applications will be reviewed on a rolling basis and close on November 16, 2017.
Sojourner House is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.