The Residential Manager for the Domestic Violence Resource Center of South County (DVRCSC) leads all aspects of the agency’s residential programs (safe home and transitional housing) and four permanent supportive housing units for clients (including children) who have been involved in domestic violence situations, ensuring that they have an environment that is safe and confidential. The incumbent maintains the physical buildings and interacts on a regular basis with safe home clients to address issues and concerns. She/he facilitates client access to advocacy and resources that will enable them to move on to a healthy life free from violence. Additionally, she/he provides crisis intervention, conflict resolution amongst residents, and intake services and ensures that clients and employees follow agency procedures and regulations. The incumbent must work well independently, make quick decisions, and be committed to the vision of a three-tier residential program.
This is a full time position (40 hours, with benefits) located in Wakefield, Rhode Island.
REQUIRED: Valid RI Driver’s License and own working vehicle
PREFERRED: Bi-lingual (Spanish)
Experience - 1 to 3 years of experience:
- Manage up to 3 people in a small organization (non-profit or business)
- In-house property management, with responsibility to work closely with residents as well as the physical environment
- Proven experience working with men, women, and/or children in a supportive environment, providing non-judgmental and respectful assistance to vulnerable clients
- Proven ability to caringly work with people coming from stressful situations in an environment that requires quick thinking, problem solving, and empathy with arms-length emotional involvement
- Domestic violence experience (e.g., hotline, advocacy, training)
- Must complete domestic violence training within 6 months of hire
Qualifications/Skills - 2 to 3 years of hands-on experience:
- Proven ability to manage a residential agency and up to 4 employees
- Office management - attention to detail in record keeping, attending to client needs, and maintaining supplies
- Data entry into database and ability to retrieve data in report form
- Current certification in CPR and first aid
- Proven ability to multi-task in a high pressure environment
- Associate in Arts with concentration in Human Services
- Domestic Violence Training (within first 6 months of employment)
- Mental Health First Aid Training for Adults (within first 6 months of employment)
- Decisiveness & Judgment; Problem Solving & Analysis; Open Communication; Client Focus; Valuing Diversity
Qualified candidates should fill out the form above, or send cover letter and resume via email to Judy Beatrice, Director of Clinical Services, at firstname.lastname@example.org.