Responsible for the overnight and/or daily operation of Sojourner House’s Shelter and the helpline, creating an atmosphere of advocacy where guests are able to heal and redirect their lives.
Principal Duties and Responsibilities:
Maintain a safe and secure environment at the shelter facility.
Provide all temporary guests of the shelter with the support and assistance they need, including emotional support and education on domestic violence, in adjusting to their new environment.
Answer the helpline, providing crisis intervention, emotional support, and referral information to clients.
Perform intake interviews and refer cases to full-time case managers if the shelter is the appropriate place for the client. If so, orient the client to the facility. If not, direct the client to the appropriate services available to them.
Support clients to secure basic needs: food, clothing, safety, transportation, education, etc. Support their work towards their personal goals.
Support guests to follow shelter rules and procedures, creating an environment of trust and community.
Assist in the cleaning and maintenance of the facility as needed.
Maintain communication with other shelter staff.
Other duties as assigned by supervisor or as required.
Education: Associate's degree or equivalent experience
Experience: Two to three years in human services. Domestic violence experience preferred.
Must be organized and demonstrate superior leadership skills
Computer literate in spreadsheet and word processing
Able to work a flexible schedule
Must pass BCI
Organization Location: Sojourner House Domestic Violence Shelter (northern Rhode Island) and/or THEIA (Trafficking) Shelter (Providence)
Reports to: LGBTQ+ Manager
Rate of Pay: $13 an hour (hourly; no benefits)
Interested candidates should fill out the form above, or submit a resume, cover letter, and contact information for 2-3 references to Kassie Hawkins at firstname.lastname@example.org or by mail to Sojourner House, 386 Smith Street, Providence, RI 02908. Applications will be reviewed on a rolling basis until the position is filled.
Sojourner House is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.