Job Title: Housing Advocate
Job Location: Providence Housing Office
Reports to: Manager of Supportive Housing
Position: Full-time (37.5 hours per week); $17 to $19 an hour, depending on experience, with benefits that include health/dental insurance, paid holidays, accrued vacation/sick/personal time, an Employee Assistance Plan, and a 401(k) plan.
Responsible for helping to execute the different components of Sojourner House’s rapid re-housing program, and provide support to Sojourner House’s larger housing and residential teams as well. The Advocate will provide primarily provide direct services and programming to rapid re-housing clients. The Advocate will also provide back-up advocacy support to permanent supportive housing clients, transitional housing clients, and shelter clients. The Advocate will work alongside other staff of the Residential Housing Program to provide clients with support and empowerment as they seek to rebuild their lives.
Principal job duties:
- Provide individual case management services to clients in Sojourner House’s rapid re-housing program. This includes weekly 1:1 meetings, regular phone check-ins, and periodic visits to their apartment. Develop action plans with clients that outline goals related to education, employment, child care and maintaining housing. Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.
- As needed, provide individual case management services to clients in Sojourner House’s permanent supportive housing program, transitional housing program, and/or shelter program. This includes weekly 1:1 meetings, regular phone check-ins, and periodic visits to their apartment. Develop action plans with clients that outline goals related to education, employment, child care and permanent housing. Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.
- Develop and implement programming to benefit clients in the rapid re-housing program, which can include units statewide. At a minimum, the advocate will facilitate 1-2 support groups, meetings and/or programs per week that will benefit permanent supportive housing clients and other community members. The advocate will regularly assess the needs of Sojourner House’s housing clients and offer programs reflective of those needs.
- Working with the Youth Advocate, coordinate children’s services and make referrals as necessary for rapid rehousing housing families with minor children, which may include but are not limited to: enrollment in the local school system, art expressive therapy groups, tutoring sessions, play groups, field trips, after school, recreational and enrichment activities, child care and mental health programs.
- Answer phone calls, conduct intakes of new clients, and provide referrals and information to potential housing clients.
- Provide advocacy and coverage on a weekly basis at Sojourner House’s Drop-In Advocacy Center in Providence.
- Provide shelter coverage when needed at Sojourner House’s emergency shelter(s).
- Monitor and implement housing policies and ensure that residents follow these rules and procedures by creating an environment of trust and community.
- Complete data entry and submit necessary reports as required for grant compliance.
- Help in the collection of rent from clients in the rapid rehousing program when necessary.
- Address the maintenance needs of housing units as needed. This may include communication with landlords and property management companies to provide repairs.
- Stay abreast of RI community housing issues by building and maintaining relationships with housing and social service agencies in Providence, northern Rhode Island, and throughout the state.
- Prepare and deliver community presentations in Rhode Island on issues related to domestic violence and housing when requested.
- Support Sojourner House’s philosophy of client empowerment and respect for individual choices.
- Work as necessary with other residential advocates and Volunteer Coordinator to help supervise volunteers.
- Perform other duties as requested by the Director of Housing and/or the Sojourner House management team.
Education: Bachelor’s Degree in social work, psychology or related field preferred
Experience and special skills:
- A minimum of two to three years experience in human or social services
- Familiarity with domestic violence and/or gender issues
- Must be organized and demonstrate superior leadership skills
- Proficiency in Spanish is required
- Computer literacy (Word, Excel, and general Internet skills)
- Familiarity working with individuals from different cultures and backgrounds
- Experience developing and delivering community presentations
- A demonstrated familiarity with LGBTQ, HIV/AIDS, mental health, and/or substance abuse populations
- Access to a vehicle in order to facilitate traveling between the agency’s two locations
- Comfort working individually and in teams
- Innovative thinking to approaching issues of poverty and service delivery
- Familiarity with social service services in Rhode Island
- Applicant must pass a BCI check
- Ability to work a flexible schedule, including one night a week and one weekend day.
To Apply: Please send a resume, cover letter, and list of 3 references to Erin Cole at email@example.com or by mail to 386 Smith Street, Providence, RI 02908 by Friday, August 23, 2019. No phone calls, please. Sojourner House is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Sojourner House, please visit our website: www.sojournerri.org.