The RICADV and our member agencies remain determined to support victims and survivors throughout this period of social distancing and isolation. We have gathered updates from each of our member agencies to inform you about services available throughout the state. These statuses are being updated regularly, and we encourage you to check social media and member agencies' websites for any changes. As always, the confidential Rhode Island Victims of Crime Helpline (1-800-494-8100) is available 24/7. A 24-hour chat line is also available through the RICADV and Blackstone Valley Advocacy Center websites.To chat with an advocate, click the box that says "WE'RE HERE TO HELP" to the right of your screen.
Serving: Central Falls, Cumberland, Lincoln, Pawtucket, Providence, Woonsocket and the northern R.I. community.
- Staff members are back in the office and following all COVID safety precaution recommendations. Masks are worn any time a staff member leaves their desk and social distancing is implemented. All common areas are wiped down frequently with antibacterial cleaner.
- Our domestic violence survivor support groups are offered weekly to the community and are held in a confidential location. Both English and Spanish support groups are available, which are free and confidential. If you are interested in information about our group or would like to join, call us at 401-723-3057 or contact us by email at email@example.com.
- Our community services are back to operating fully and in-person, following all COVID safety precaution recommendations.
- Our residential services are operating fully and following DOH recommended COVID-19 safe practices.
- Our court advocacy program provides assistance to victims of domestic violence with district court cases and restraining orders. Our advocates are working in-person and are available at the Garrahy Judicial Complex to provide support and empower survivors of domestic violence. Dividers have been set up for the safety of survivors and staff.
- The toll-free statewide Helpline and chat feature is available 24/7 throughout the pandemic. The number is 1-800-494-8100, and a chat feature is available on our website. To chat with an advocate, click the box that says, "WE'RE HERE TO HELP" to the right of your screen.
- Helplines: The DVRCSC helpline is available Monday through Friday, 8:30 a.m. - 4:30 p.m. at 401-782-3990. The confidential 24/7 statewide Helpline is available by calling 1-800-494-8100.
- Staff members are available by email and phone.
- Online support groups are available. Please call the office for more information at: 401-782-3995.
- We remain available at the courthouse for calls and appointments. DVRCSC court advocate staff members are available by appointment for restraining orders. Please call Jamie at 401-782-3995 for an appointment.
- Licensed therapists provide individual therapy to individuals who have been victims of adult domestic violence and for children who have witnessed abuse. All insurances are accepted, and uninsured individuals are welcome. Call 401-782-3990 for more information.
Visit our website for additional information on all of our services: www.dvrcsc.org
- The Elizabeth Buffum Chace Center continues offering services during the COVID-19 pandemic.
- We are offering services such as safety planning, court advocacy, law enforcement advocacy, case management, counseling and support groups. We have expanded our services to include classes in financial literacy and case management.
- The Community Center is now open. COVID-19 precaution guidelines are strictly followed. Masks must be worn inside the building at all times.
- We have expanded our services to include assistance with basic needs. Please call our hotline at 401-738-1700 for more information.
- We have expanded our shelter services. Please call our hotline at 401-738-1700 if you are in need of emergency shelter assistance.
- We now provide free clinical counseling for children who witness.
- Our court office is operating in Noel Judicial Complex (Kent County courthouse) for those who need help with emergency domestic matters, including filing for a temporary restraining order. We recommend calling beforehand to ensure you're going to the right location, as jurisdictions vary by city throughout the state. Please call our court office to speak to a court advocate Monday through Friday at 401-822-6680.
Our domestic violence and sexual assault counseling services may be scheduled in person at our center. We are also offering both domestic violence and sexual assault support groups via Zoom, as well as phone counseling sessions.
- If you are unable to call, you may email us any time and we will respond within 24 hours. Please email us at firstname.lastname@example.org.
Women's Resource Center
Serving: Barrington, Warren, Bristol, Little Compton, Tiverton, Portsmouth, Middletown, East Providence, Newport and Jamestown.
- Staff is communicating at this time via phone, text and video to continue to deliver core services and meet client needs.
- We are holding phone and video conference meetings with managers, case workers, support staff, team members and board members to keep the lines of communication open and manage our operations.
- Our website and social media platforms have the support and hotline phone numbers prominently displayed and communicated, and direct anyone in danger to call 911.
- We are working with law enforcement and social services in our area to ensure our referral phone numbers and other ways to contact our key staff members are known.
- We are monitoring the wellbeing of families living in our shelters to ensure their counseling and support needs are being met.
Our Newport office has resumed in-person services. Procedures are as follows:
- Advocates are available 10 a.m. - 2 p.m. Monday through Friday, except for holidays.
- We ask all drop-in and restraining order clients to call first to schedule an appointment so staff is able conduct a health screening prior to entering the office. Same day appointments are likely available. All appointments will be 45 minutes long to allow time afterward to clean and disinfect areas.
- Our waiting areas are not open at this time. We require all visitors to wear face masks and utilize our hand sanitizer before entering the building. An advocate will direct you to our meeting room where there is a plexiglass shield for your safety.
- If you do not feel comfortable entering the office, we have advocates available for resources, support and safety planning over the phone. Additionally, our advocates can assist with filling out restraining order paperwork over the phone.
Current services being offered are:
- Hotline: 401-846-5263
- Court advocacy
- Law enforcement advocacy
- Support group
- Transitional housing
- Family Violence Option Advocacy Program (FVOAP)
- Prevention services
Center for Southeast Asians
Center for Southeast Asians (CSEA) is currently open to the community by appointment only. To schedule an appointment with our staff, please call 401-274-8811 and/or our 24-hour line at 401-871-5633.
To assist our community during the COVID-19 crisis, CSEA is offering an array of services. These include:
- Affordable Care Act: Assisting with the enrollment of family members and those with a change in income (loss of a job).
- Volunteer Income Tax Assistance: CSEA is certified by the Internal Revenue Service to prepare and file 2020 taxes for free with federal returns, state returns and filing R.I. State 1040H through appointment only.
- International Language Bank: 24 hours a day/7 days per week, fee for service interpretation (in person, over the phone, via Zoom, etc.) and document translation. Please call 401-871-5633.
- Paycheck Protection Program TA: In partnership with Rhode Island Commerce, CSEA provides technical assistance to small businesses throughout the state with eligibility and completing applications.
- Fresh Food Giveaway: In partnership with the Elisha Project, CSEA continues to distribute boxes of food to the community on a weekly basis. Please contact our office for the next food distribution. No questions asked.
Due to the challenging circumstances facing our community, we cannot predict the timeline when we will fully operate. We will wait and monitor the decision from the Centers for Disease Control and Prevention (CDC), the governor's office and the R.I. Department of Health. Our community's health and wellbeing is our utmost priority.
- Our hotline, 401-861-2760, continues to operate 24/7.
- The shelter continues to operate 24/7, providing core services and meeting client needs.
The Domestic Violence Program offers comprehensive, trauma-informed services including:
- Emergency shelter
- Rapid re-housing
- Healthy relationships support
- Children's Enrichment Program to individual families
- Community case management services provided via telephone and in person
- All staff have returned to the office full-time.
We will continue to deliver core services. All three of our offices at 134 Thurbers Avenue, 55 Hope Street and 9 Pleasant Street (Providence) will stay open; our four 24/7 facilities for abused children will remain open. Our AIDS Project Rhode Island program continues to provide services for clients living with HIV, including utilizing telehealth options; however, the R.I. Department of Health has asked us to suspend HIV/Hep C testing at this time.
The AYUDAME/HELP ME Domestic Violence Program continues to operate during the coronavirus pandemic. The program provides comprehensive, bilingual, bicultural and trauma-informed direct services and education to Latinx victims of domestic violence, particularly newly arrived immigrants with limited English proficiency.
These services are as follows:
- Legal advocacy: Staff will accompany clients to court. Please call 401-365-4010.
- Case management: Staff will assist clients by phone at 401-365-4010.
- Current clients may request home delivery of food from the Progreso Latino food pantry by calling 401-365-4010.
- Immigration: The Immigration Department is available by phone at 401-375-5975, Monday through Thursday, from 9 a.m. to 5 p.m.
- Education: Staff provide information on safety planning and domestic violence. Please call 401-365-4010.
- Financial literacy: Staff provide bilingual education and assistance with budgeting, opening bank accounts and improving credit scores for survivors of domestic violence. Please call 401-400-0357.
- Clinical services: Our clinicians are providing remote counseling to existing clients.
For program inquiries and partnerships, contact Luisa C. Murillo, director of social programs, at email@example.com or by phone at 401-728-5820 ext. 346.
The following services are also operating:
- Adult Education: 401-585-3454
- Bridge 2 Careers: 401-307-5563 OR 401-728-5920 ext. 323
- Daycare: 401-603-7098 OR 401-728-5920 ext. 315 or ext. 340
- Domestic Violence & Social Services: 401-365-4010
- Financial Services: 401- 400-0357
- Food Pantry: 401-365-4010
- Health & Wellness: 401-305-0510 or 728-5920 ext. 317
- Immigration Department: 401-305-1789 OR 401-721-4099 OR 401-375-5975
- Job Club (8 a.m. - 4 p.m.): 401-728-5920 ext. 325
- Seniors: 401-728-5920 ext. 317
- VITA Income Tax Program: 401-728-5920 ext. 338
- Youth Program: 401-728-5920 ext. 324 or ext. 7164
The food pantry at Progreso Latino is open on Mondays and Wednesdays from 9 a.m. - 12 p.m. For more information, please call 401-365-4010.
We are continuing to work with community members to create a just society. We are #OnAMission.
- The RICADV staff will be working remotely until further notice. We will be available during the typical work hours for phone calls, virtual meetings and the like. Our office phones are set to call forwarding, so you can reach us by calling our office at 401-467-9940.
- We will continue to work closely with our member agencies.
Here's what may look different:
- Meetings may be cancelled, rescheduled to a later date, or moved from previously planned in-person meetings to virtual. We will let you know as the meetings come up.
Additional services available to the community:
- We now have a confidential line clients and potential clients can use to contact Sojourner House via text if they are in a non-emergency situation and need resources or support. That number is: 401-214-7882.
- We have expanded the hours we are answering our Sojourner House agency hotline to 24/7. That number is: 401-765-3232.
- We continue to have limited rental assistance funds available, which are being distributed on a first-come, first-served basis to victims of domestic violence, sexual assault and trafficking. Inquiries for assistance should be directed to our housing office: 401-808-6889.
- We are accepting additional intakes for adults or children who need counseling services. Requests should be directed to our Drop-In Center line: 401-765-3232.
- We brought on two new housing advocates. We are working to get clients who qualify for rapid rehousing or permanent supportive housing into these programs.
- Clinical Therapy: For any child or teen that witnesses and/or has experienced abuse we offer clinical therapy from a licensed clinician. No insurance needed. During COVID-19, telephone/virtual therapy is available. Contact Meg DeGregorio at 401-861-6191 or firstname.lastname@example.org.
- Youth Advocacy: For any child who has witnessed abuse in their home. Services include advocacy, expressive arts and a free summer camp. Virtual/telephone support and advocacy is available during COVID-19. Contact our hotline at 401-765-3232 or Lisa Hoopis at email@example.com.
- School-Based Advocacy: For any middle/high school-aged student who has witnessed or experienced abuse. Services include advocacy, support groups and expressive arts. During COVID-19, virtual/telephone advocacy and support is available. Contact Sophonie LaFortune at 401-861-6191 or firstname.lastname@example.org.
- Healthy Families Advocacy: Program specific for youth and young adults who are pregnant and/or parenting and have experienced abuse. During COVID-19, virtual/telephone advocacy and support is available. Contact Malaysia King at 401-861-6191 or email@example.com.
- We are offering a variety of virtual support groups Tuesday through Friday. Anyone interested in joining a group can sign up by phone at 401-861-6191 or by email at firstname.lastname@example.org. More information available on our website.
Currently, the Tri-County Community Action Agency Elder, Deaf, DeafBlind and Hard of Hearing program is in operation with all advocates working and all contact numbers the same.
- Advocates are working on staggered schedules at our office location.
- Roberta can be reached directly at 401-626-3447.
- Bill will also be available in the office. His direct number is 401-519-1916.
- Aimee and Bonnie, advocates for individuals who are deaf, have their video phones and text lines connected to their homes so they can be reached directly.
- Advocates are currently providing all core victim services, including accompanying victims to police stations and to court to obtain restraining orders.